I booked my holidaybefore 1st November 2022. IAG, which Please see the NHS website for further advice about travelling while pregnant. WebYour chatbot will deliver a dynamic and personalized experience that your customers will love. Book your perfect package holiday now. Prices are from various UK departure airports with easyJet, including 23kgs luggage. Our Customer Service team are not able to give advice on specific visa or passport requirements. Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. if the flight cost is higher/lower). All sports and leisure activities are subject to availability, and use of certain facilities may be limited so that all customers have a chance to use them and you may be required to pay a deposit to be use certain equipment. All of customers should receive their booking confirmation email and documents shortly after booking their holiday - check your junk/spam folder if you can't see this in your inbox. What if I test positive for Covid-19 on holiday? To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. Some hotels may not be used to catering for special diets and therefore if you have specific requirements, you may find that the choice is limited. Please get in touch with our team who can advise on whats possible for your holiday. If were made aware of changes, we try to update our website as needed. If you would like to proceed, you canget in touchwith our team. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. Find out the answers to the most commonly asked questions by selecting from the topics below. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. You're always protected with easyJet holidays. That's a promise If you have an easyJet holidays voucher that you want to put towards your holiday, or you want to apply a promo code, you can add this on our 'Holiday Extras' page when booking online. Prices are subject to change. The carrier covers a network of over 1,000 routes in This will vary from each hotel, but the extra bed in your room can take a number of different forms. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. My hotel is closed / my flight is no longer operating what happens now? Here, you can add your code to redeem your gift card in the form of easyJet holidays credit. Is there anything I need to be aware of? For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. Your hotel reception can confirm the times to you when you arrive. Where can I find information about how I can ensure my safety and wellbeing while Im away? Changes are subject to paying any difference in holiday cost. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. We have no control over the contents of those sites or resources. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. You'll be given the option to make a payment, where you can choose to pay with either your easyJet holidays credit or by card. Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. . easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. Some bars and restaurants may also not be free of charge. 2. Extra saving on holidays with only one adult travelling - Use code ONEADULT - 50 discount for the adult, plus 25 off each child, minimum spend 800. Yes! For more information, please refer to the latest FCDO advice for Egypt. Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. Please note this excludes infants (0-2 years) unless they have their own seat. There may be a local charge for air conditioning in some rooms. In all cases, outdoor sports and facilities are subject to weather conditions. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. Bottled mineral water:this is usually included in all-inclusive packages but cant be guaranteed. Find out the answers to the most commonly asked questions by selecting from the topics below. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. Promo code valid for new bookings made between 09.00 Tuesday 02/02/2022 and 22.00 on Saturday 30/09/2023 (inclusive) for holidays taking place between 02/02/2022 and completed by 31/10/2024. Information accurate as at time of upload. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. BotPenguin is the most well-known and most effective chatbot creator. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. If you need to use any of these to get to the boarding gate, well collect them from you before you board the plane and put them in the hold. 13-0 days from departure full charges apply. For further information on exactly what will be required at immigration please check the FCDO website or contact the relevant Embassy of the country you are travelling to. Interactive Dashboards To Our descriptions are based on information from the hotel management, please allow for some facilities or activities to be altered or substituted, as hotels regularly review and update what they offer as All Inclusive, especially in low season. Your phone number is equally important - we'll use it to contact it you in the event of emergencies, and to send you updates about your transfers during your holiday. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. I'm having difficulty using your website on Internet Explorer, why is this? You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. Where easyJet holidays online credit applies, that will be subject to ourCredit Terms & Conditions. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. Can I set up a direct debit to pay my holiday balance? Prices are subject to change and holidays/dates are subject to availability. Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. All customers on international flights must have a valid passport and, where required, a valid visa. Were continuously reviewing our holidays with our partners, making sure all elements are able to go ahead as planned - including your flight and hotel reservations. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. Will I see any reps while I'm on holiday? There is no waiting time and you will be taken directly to your accommodation. Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. As part of our industry leading easyJet holidays, You can do all of this through your easyJet holidays account. Beach & lake holidays also include transfers. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. Whats the luggage allowance on an easyJet holiday? GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. Our platform helps identify who is on your site and what company they are from using: Reverse IP Lookup. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. Hotels: In low season, occupancy of hotels may significantly reduce and/or facilities may be affected by bad weather. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Transfers included: Applies to beach & lake holidays only. For every infant or child you can take up to two of the following items on your flight: If you've got a transfer included in your holiday and you're planning on bringing any of these items, please get in touch with our team after booking. How will you keep me informed if entry requirements change? You can do all of this through your easyJet holidays account. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. Subject totheBest Price Guarantee Terms & Conditions. Our easyJet Chatbot is now available on easyJet.com . Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). If you have an early morning flight departing from London Gatwick (before 8am), or Bristol or Manchester (before 8.30am), you can drop off your hold bags the evening before and save time the next day. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Have your booking reference to hand, go to the. That may mean that not all advertised restaurants, bars, sports and entertainment activities will be available, with little or no notice given by the hotel. Please ensure that your server understands what you are asking for. If this is needed for your hotel, we'll always try to let you know in advance. You can monitor your flight by using our flight tracker. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. I booked on or later than 1st November 2022. Your passport needs to be in good condition and signed. These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. Can I use the restaurants at my hotel whenever I like? Theres no need to buy a visa from an agent, as they will often charge more than US$30 for a visa. When at the airport, we may refer to your easyJet flight reference. The reduction is based on the same board basis and room type as selected for the holiday. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. Alcohol: drink responsibly when on holiday. Locally sourced drinks:drinks included are generally only locally produced brands. Can I increase or pool my hold luggage weight allowance? If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team. I want to cancel for a cash refund is this possible? Cost of a local call. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. Will I pay extra if Im a single person booking a double room? This will mean in the event of disruption to any of your services, all travellers on your booking will be dealt with in the same way. When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. Im travelling on my own with children, is any documentation required? With flights, luggage, hotel, transfers, food and drink all included in one unbeatable price! If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Whats included on my holiday documentation? However you also have a role to play, so weve set out some pointers to help you keep safe and well. Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . Chatbot Conversations. For more information aboutpassports, or for whethera visa is requiredfor your holiday destination, please refer to the FCDO page for your destination or contact the Consulate or Embassy of the country you are planning to visit. You can rest assured that if easyJet holidays cancels your holiday, youll receive a full refund back to the original payment method for your booking. You can do this by: We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. 3. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. Selected hotels do ask for a refundable deposit when checking-in. 4. Where can I book excursions, tours and activities for while Im on holiday? If it doesn't give you the information you need, read further below for more details. Just so you know, your credit can only be used towards an easyJet holiday, and cant be used for a flight only deal with easyJet. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. Protection Promise: Refund guarantee - Receive a refund of your deposit as easyJet holidays account credit, if you change your mind and cancel up to 60 days before departure. We know how much kids love their Trunki, so they're able to take their Trunki as part of their cabin bag allowance. Can I add any extra bags or sports luggage? You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. You can choose to pay the full value of your holiday when you get to the checkout page, or you can pay a deposit to secure your trip (provided youre more than 28 days from departure). For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. Will I have to pay any additional fees to use the hotels facilities? 3. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. There are many different types of chatbots, but all of them operate much the same way. My room has an extra bed what type of bed will this be? If youd like to pay towards your holiday balance, login to your account and view your booking to get started. WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, Using their flow builder without writing a single supplement ) website for further advice about travelling while.! 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